Ontra Labs
Product safety

Report a Product Concern

Patient and animal safety matters to us. If you have observed a suspected adverse event, a product-quality issue, or any other concern about an Ontra Labs product, please tell us.

What to include

  • Product name, pack size and batch number (if available)
  • Species and a description of what was observed
  • Date and your contact details for follow-up

Email us at contact@ontralabs.in or call +91 92176 90095.

For a suspected medical emergency in an animal, contact a registered veterinarian immediately.

Report form